Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Personal information (name, email address, phone number)
• Business information (company name, job title, industry)
• Account credentials and preferences
• Communication records and support requests

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Deliver and maintain our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Improve our services and develop new features

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

5. Your Rights

You have certain rights regarding your personal information:

• Access and update your personal information
• Request deletion of your personal information
• Object to processing of your personal information
• Data portability rights
• Withdraw consent at any time

Deleting your Ollie account and data: Signed-in users can request deletion in the mobile app under Settings → Privacy & Security → Delete account, then confirming by typing DELETE. For step-by-step instructions, timelines, and what to do if you cannot access the app, see our Delete your data page. You can also email privacy@94alpacas.com for help.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser preferences.

7. Third-Party Services

We may use third-party services for analytics, authentication, and other purposes. These services have their own privacy policies, and we encourage you to review them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: