Terms & Conditions

1. Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Product

94 Alpacas provides an AI-powered social marketing platform designed to automate and optimize social media marketing activities. Our product includes:

• AI-powered relevancy analysis of upcoming events and trends
• Proactive social promotion strategy recommendations
• Automated posting and content generation across social platforms
• Multi-platform social media management
• Content optimization and performance tracking

These terms apply to the Ollie by 94 Alpacas mobile application and to our website. Ollie publishes content only to social media accounts that you connect and only when you choose to publish or schedule a post.

3. Connected Platforms and Third-Party Terms

Ollie connects to third-party social media platforms such as Instagram, Facebook, Threads, TikTok, Pinterest, YouTube, X, and LinkedIn through their official APIs. By connecting a platform you confirm that you are authorized to manage that account, and you agree to comply with that platform's own terms and policies, including the TikTok Terms of Service and Community Guidelines, the Meta Terms of Service and Community Standards, the YouTube Terms of Service, and the equivalent terms of any other platform you connect.

We are not responsible for the availability, policies, or actions of any platform. A platform may change or restrict its API, reject content, or revoke access at any time, which may affect Ollie's ability to publish on your behalf. You can disconnect a platform at any time in Settings → Channels, or revoke Ollie's access from within the platform.

4. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Use our services in compliance with applicable laws
• Not engage in any illegal or unauthorized activities
• Respect intellectual property rights
• Not interfere with or disrupt our services
• Only upload content you own or have the right to publish, and only publish content that complies with the rules of each platform you post to

Your content. You retain ownership of the photos, videos, and text you upload or create in Ollie. You grant 94 Alpacas a limited, non-exclusive license to store, process, and transmit that content, and content generated from it, solely to provide the Services, including sending it to AI providers to generate suggestions and to the platforms you select for publishing. You are responsible for reviewing generated content before publishing it and for any content published to your accounts through Ollie.

5. Service Availability

We strive to provide continuous service availability, but we do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue our services at any time with reasonable notice.

6. Intellectual Property

All content, trademarks, and intellectual property on our platform remain the property of 94 Alpacas or our licensors. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Subscription and Payment Terms

Our product is available through subscription plans. Payment terms:

• Ollie is offered as an auto-renewing monthly subscription; the price is shown in the app and in the App Store or Google Play listing at the time of purchase
• Payment is charged to your App Store or Google Play account at confirmation of purchase and again at the start of each monthly period
• Your subscription renews automatically unless you cancel at least 24 hours before the end of the current period
• You can manage or cancel your subscription in your App Store or Google Play account settings; deleting the app does not cancel a subscription
• Refunds for subscriptions purchased through an app store are handled by that store under its refund policy
• Subscription prices and features may change with reasonable notice
• You may cancel at any time, with access continuing until the end of the current billing period; no partial refunds are given for unused time except as required by law or the store's policy
• Free credits or promotional access may be granted at our discretion and can be withdrawn at any time

Subscriptions purchased through the Apple App Store are governed by Apple's standard Licensed Application End User License Agreement. Subscriptions purchased through Google Play are governed by the Google Play Terms of Service. Billing, renewal, and refunds for those purchases are managed by the respective store.

8. Data Privacy and Confidentiality

We maintain strict confidentiality regarding all user data, content, and account information. We will not disclose your information to third parties without your express consent, except as required by law or as described in our Privacy Policy. Your social media credentials and content are encrypted and stored securely.

9. Limitation of Liability

To the maximum extent permitted by law, 94 Alpacas shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

10. Indemnification

You agree to indemnify and hold harmless 94 Alpacas from any claims, damages, or expenses arising from your use of our services or violation of these terms.

11. Termination

Either party may terminate this agreement with written notice. Upon termination, all outstanding obligations must be fulfilled, and confidential information must be returned or destroyed.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us: